«

»

Oct 30 2011

Unable to move message the message cannot be moved to the mailbox trash

If you receive the error message : Unable to move message The message cannot be moved to the mailbox trash when trying to delete a mail message on your IMAP mailbox, here is the fix :
1. Go to Settings -> Mail, Contacts, Calendars.
2. From accounts, select your mail account :

Accounts

Iphone mail accounts


3. Click on your account again :
Select mail account

Select mail account


4. Scroll down and click on Advanced :
Advanced button

Click advanced button


5. Click on Deleted Mailbox :
Deleted Mailbox

Click Deleted Mailbox


6. Click on Trash, under On My Iphone :
Iphone trash

Trash under On My Iphone


7. You won’t see anything happening, but now it should work.

Tested on iPhone4 running 4.3.5.

Leave a Reply

Your email address will not be published. Required fields are marked *


*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>